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Multi-branch retail · 11 / 13

AI roadmap for retail

Sales, members and stock from every branch in one picture, then one product category where stockouts and overstock visibly drop.

A manager with a tablet checks a thinning beer shelf by a branch map: send 120 cases to Branch 14, hold Branch 3. Multi-branch retail
“Branch sales sit in the POS, customers in the membership system, stock in the ERP. The three never talk, so nobody knows what to send to which branch.”

The problem

Most retail chains have the data. Item-level sales sit in each branch’s POS, members’ purchase history in the membership system, and stock and purchasing in the ERP at head office. The three come from three vendors, use three sets of product codes, and nobody has ever laid them side by side. So what gets sent to each branch comes down to the branch manager’s feel and last month’s sales.

One branch runs out mid-month while another sits on stock until it has to be cleared at a discount, and the same promotion runs in every branch even though customers in each area buy differently.

How we solve it

We start by connecting the POS, the membership system and the ERP read-only and building the mapping table that makes product and branch codes agree, which is usually the slowest job and the one nobody wants. The result is one data set that shows what each branch sells, to whom and what is left, with a dashboard area managers open themselves.

The pilot we build together starts with the one category that runs out or piles up most often. Every week it works out what each branch should order from past sales, stock on hand and the promotions coming up, and sends purchasing a list to check and approve before it goes into the ERP.

Ordering, pricing and clearance discounts stay with purchasing and the managers. The system suggests and shows its reasons. We measure the pilot category against the others over the same weeks, and move to the next category once the numbers are clear.

How it runs

Work comes in from
  • SKU-level sales from every branch’s POS
  • Purchase history from the membership system
  • Stock and purchasing from the ERP
  • Interviews with branch managers and purchasing
What the AI does
  1. Connect the systems and match the codes
  2. Rank use cases by payback
  3. Deliver the 90-day roadmap
  4. Build the replenishment pilot together
Where it lands
  • One dashboard of every branch for area managers
  • Per-branch order lists awaiting purchasing
  • Stockout and overstock numbers for the pilot
  • A plan for the next category

Before and after

Before
After
Branch orders come down to gut feel and last month’s sales
A per-branch order list every week, approved by purchasing
One branch runs out while another clears stock at a discount
You see which branch will run short or pile up and move stock in time
Three systems from three vendors, three sets of product codes
Sales, members and stock in one picture, with codes that match

What you get

  1. 01

    An audit of what your POS, membership system and ERP hold, how each can be connected, and whether product and branch codes match across the three

  2. 02

    A combined data set that lays sales, members and stock for every branch in one picture, with a dashboard area managers open themselves

  3. 03

    A list of use cases ranked by payback, from branch-level stock forecasting and member recommendations to branch-level promotions

  4. 04

    A 90-day roadmap that picks one product category to start with, with the budget, team and metric

  5. 05

    A pilot built together: replenishment suggestions per branch for that category, approved by purchasing, measured in stockouts and overstock reduced, with training for branch and purchasing staff

Who gets what

Business owner

Every branch on one page, a clear view of which category your cash is sitting in, and a single category that proves the result before you invest across the chain.

IT director

POS and ERP connected through their API or a read-only database link, no change to the store systems. The code mapping table is yours, and orders enter the ERP through the existing approval steps.

The team using it every day

Branch managers stop counting shelves to guess an order, and purchasing gets a thought-through list to check instead of starting from an empty Excel sheet.

Who this fits

Convenience stores and minimartsPharmacies and health storesFashion and cosmeticsBuilding materials and home goodsMulti-branch restaurants and cafésFranchises

Connects with what you already run

POSERPMembership systemShopee and LazadaLINE OAPower BILooker

Development process

  1. 1

    Discover

    Requirements, users and success metrics, with scope and price fixed before we start.

  2. 2

    Design

    UX and system architecture; the prototype is approved before anything is built.

  3. 3

    Build

    AI-accelerated sprints with a demo every week, reviewed by senior engineers.

  4. 4

    Test

    QA, security and performance verified against the agreed scope.

  5. 5

    Launch & care

    Production deploy, team training, and a monthly care plan.

Turn your business problem into a system that works for you

Tell us today — get an executive-ready proposal with the plan and budget.

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